{"id":1776,"date":"2005-10-31T01:00:00","date_gmt":"2005-10-30T23:00:00","guid":{"rendered":"http:\/\/omnium.whads.com\/drets-linguistics-dels-consumidors\/"},"modified":"2005-10-31T01:00:00","modified_gmt":"2005-10-30T23:00:00","slug":"drets-linguistics-dels-consumidors","status":"publish","type":"post","link":"https:\/\/www.omnium.cat\/ca\/drets-linguistics-dels-consumidors\/","title":{"rendered":"Drets ling\u00fc\u00edstics dels consumidors"},"content":{"rendered":"\n

L’estatut del consumidor determina els drets ling\u00fc\u00edstics dels consumidors. Als efectes d’aquesta Llei es consideren consumidors les persones f\u00edsiques o jur\u00eddiques de qualsevol nacionalitat o resid\u00e8ncia que, com a destinataris finals, fan l’adquisici\u00f3, fan \u00fas o gaudeixen, dins el territori de Catalunya, de b\u00e9ns i de serveis per al seu consum o \u00fas particular, familiar o col\u00b7lectiu, sempre que el prove\u00efdor tingui car\u00e0cter empresarial o professional o sigui la mateixa Administraci\u00f3 p\u00fablica<\/p>\n

– Expresseu-vos lliurement en catal\u00e0 en els establiments comercials, tant oralment com per escrit; us han d’entendre.<\/strong><\/p>\n

– Fixeu-vos en les senyalitzacions i els cartells d’informaci\u00f3 general de car\u00e0cter fix<\/strong> de l’establiment (sortida, caixa, begudes…) perqu\u00e8 han de ser sempre, almenys, en catal\u00e0.<\/p>\n

– Tingueu en compte que els documents d’oferta de serveis<\/strong> (cat\u00e0legs, prospectes…) han de ser redactats sempre, almenys, en catal\u00e0.<\/p>\n

– Recordeu que teniu dret a disposar dels documents privats<\/strong> en catal\u00e0 (contracte privat de compravenda…), sempre que aix\u00ed ho acordin les parts.<\/p>\n

– No oblideu que els contractes d’adhesi\u00f3<\/strong> (contracte de serveis financers, d’assegurances, de subministraments…) han d’estar a la vostra disposici\u00f3 en catal\u00e0.<\/p>\n

– Pareu atenci\u00f3 amb els xecs, pagar\u00e9s, talonaris i altres documents<\/strong> oferts per les entitats financeres; han de ser sempre, com a m\u00ednim, en catal\u00e0.<\/p>\n

– Fixeu-vos que les empreses de serveis p\u00fablics<\/strong> (transports, subministrament, comunicacions…) han d’emprar sempre, almenys, el catal\u00e0 en la retolaci\u00f3 i en les comunicacions megaf\u00f2niques.<\/p>\n

– Tingueu present que les dades obligat\u00f2ries i les informacions volunt\u00e0ries addicionals dels productes artesanals i els catalans<\/strong> que gaudeixen de\u00a0denominaci\u00f3 d’origen, comarcal i de qualitat<\/strong>, han de ser, necess\u00e0riament, com a m\u00ednim, en catal\u00e0.<\/p>\n

– Atenci\u00f3 quan demaneu en els establiments de restauraci\u00f3 les cartes de plats, de vins, de postres, els men\u00fas<\/strong>; perqu\u00e8 han de ser, com a m\u00ednim, en catal\u00e0, aix\u00ed com el llistat de preus.<\/p>\n

– Tingueu en compte que podeu escollir la redacci\u00f3 en catal\u00e0 d’un document notarial<\/strong>. Si hi ha m\u00e9s d’un\/a atorgant, en la llengua que acordin. Si no s’escull expressament la llengua, el document s’ha de redactar en catal\u00e0.<\/p>\n

– Recordeu que els establiments de reparaci\u00f3 d’electrodom\u00e8stics<\/strong> han de disposar sempre de tota la documentaci\u00f3 i informaci\u00f3, almenys, en catal\u00e0.<\/p>\n

– Penseu que teniu dret a un pressupost de prestaci\u00f3 de serveis a domicili<\/strong> redactat, almenys, en catal\u00e0.<\/p>\n

– Recordeu que els establiments de neteja t\u00e8xtil<\/strong> i els tallers de reparaci\u00f3 de vehicles autom\u00f2bils<\/strong> han d’exhibir al p\u00fablic un cartell d’informaci\u00f3 als usuaris redactat, almenys, en catal\u00e0.<\/p>\n

– No oblideu que les grues<\/strong> han d’exhibir al p\u00fablic, almenys en catal\u00e0, els preus aplicables per quil\u00f2metre recorregut i per serveis concrets.<\/p>\n

– Tingueu present que els contractes que us lliurin les ag\u00e8ncies de viatges<\/strong> han de ser redactats, almenys, en catal\u00e0.<\/p>\n

– Si com a consumidors i consumidores no respecten els vostres drets ling\u00fc\u00edstics, demaneu els fulls oficials de reclamaci\u00f3\/den\u00fancia i trameteu el full destinat a l’Administraci\u00f3, a l’Oficina Municipal o Comarcal d’Informaci\u00f3 al Consumidor m\u00e9s propera, a l’Ag\u00e8ncia Catalana del Consum, als Serveis Territorials del Departament de Comer\u00e7, Turisme i Consum, (adreces: http:\/\/www.consumcat.net\/adreces.aspx<\/a>) o a les Oficines de Garanties Ling\u00fc\u00edstiques<\/a><\/strong>\u00a0<\/p>\n

www.icconsum.org<\/a><\/p>\n

<\/p>\n

Font: Ag\u00e8ncia Catalana del Consum, 2004
http:\/\/www.icconsum.org\/TemesConsum\/Htmls\/frames.htm<\/a><\/p>\n

M\u00e9s informaci\u00f3:<\/p>\n

<\/strong>Tarjeta<\/a>
<\/strong>Rac\u00f3 Catal\u00e0<\/a>
Quinspreus.com<\/a>\u00a0
<\/strong>Tr\u00edptic<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"

,,,<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[1],"tags":[],"post_headquarter":[1760],"post_project":[],"class_list":["post-1776","post","type-post","status-publish","format-standard","hentry","category-uncategorized-ca","post_headquarter-bages-moianes"],"acf":[],"yoast_head":"\nDrets ling\u00fc\u00edstics dels consumidors - \u00d2mnium Cultural<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.omnium.cat\/ca\/drets-linguistics-dels-consumidors\/\" \/>\n<meta name=\"twitter:label1\" content=\"Escrit per\" \/>\n\t<meta name=\"twitter:data1\" content=\"eduard.nadal@whads.com\" \/>\n\t<meta name=\"twitter:label2\" content=\"Temps estimat de lectura\" \/>\n\t<meta name=\"twitter:data2\" content=\"3 minuts\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/www.omnium.cat\\\/ca\\\/drets-linguistics-dels-consumidors\\\/#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.omnium.cat\\\/ca\\\/drets-linguistics-dels-consumidors\\\/\"},\"author\":{\"name\":\"eduard.nadal@whads.com\",\"@id\":\"https:\\\/\\\/www.omnium.cat\\\/ca\\\/#\\\/schema\\\/person\\\/92dc7c4963acfbe484fb60f5bf2e924c\"},\"headline\":\"Drets ling\u00fc\u00edstics dels consumidors\",\"datePublished\":\"2005-10-30T23:00:00+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/www.omnium.cat\\\/ca\\\/drets-linguistics-dels-consumidors\\\/\"},\"wordCount\":606,\"publisher\":{\"@id\":\"https:\\\/\\\/www.omnium.cat\\\/ca\\\/#organization\"},\"articleSection\":[\"Uncategorized @oc\"],\"inLanguage\":\"ca\"},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/www.omnium.cat\\\/ca\\\/drets-linguistics-dels-consumidors\\\/\",\"url\":\"https:\\\/\\\/www.omnium.cat\\\/ca\\\/drets-linguistics-dels-consumidors\\\/\",\"name\":\"Drets ling\u00fc\u00edstics dels consumidors - \u00d2mnium Cultural\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.omnium.cat\\\/ca\\\/#website\"},\"datePublished\":\"2005-10-30T23:00:00+00:00\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/www.omnium.cat\\\/ca\\\/drets-linguistics-dels-consumidors\\\/#breadcrumb\"},\"inLanguage\":\"ca\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/www.omnium.cat\\\/ca\\\/drets-linguistics-dels-consumidors\\\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/www.omnium.cat\\\/ca\\\/drets-linguistics-dels-consumidors\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Inici\",\"item\":\"https:\\\/\\\/www.omnium.cat\\\/ca\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Drets ling\u00fc\u00edstics dels consumidors\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/www.omnium.cat\\\/ca\\\/#website\",\"url\":\"https:\\\/\\\/www.omnium.cat\\\/ca\\\/\",\"name\":\"\u00d2mnium Cultural\",\"description\":\"Llengua Cultura Pa\u00eds\",\"publisher\":{\"@id\":\"https:\\\/\\\/www.omnium.cat\\\/ca\\\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/www.omnium.cat\\\/ca\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"ca\"},{\"@type\":\"Organization\",\"@id\":\"https:\\\/\\\/www.omnium.cat\\\/ca\\\/#organization\",\"name\":\"\u00d2mnium Cultural\",\"url\":\"https:\\\/\\\/www.omnium.cat\\\/ca\\\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"ca\",\"@id\":\"https:\\\/\\\/www.omnium.cat\\\/ca\\\/#\\\/schema\\\/logo\\\/image\\\/\",\"url\":\"https:\\\/\\\/cdn.omnium.cat\\\/wp-content\\\/uploads\\\/2019\\\/06\\\/01112517\\\/cropped-omnium_logo-1.png\",\"contentUrl\":\"https:\\\/\\\/cdn.omnium.cat\\\/wp-content\\\/uploads\\\/2019\\\/06\\\/01112517\\\/cropped-omnium_logo-1.png\",\"width\":1213,\"height\":262,\"caption\":\"\u00d2mnium Cultural\"},\"image\":{\"@id\":\"https:\\\/\\\/www.omnium.cat\\\/ca\\\/#\\\/schema\\\/logo\\\/image\\\/\"},\"sameAs\":[\"https:\\\/\\\/www.facebook.com\\\/omniumcultural\",\"https:\\\/\\\/x.com\\\/omnium\",\"https:\\\/\\\/www.instagram.com\\\/omniumcultural\\\/\",\"https:\\\/\\\/www.youtube.com\\\/user\\\/omniumcultural\"]},{\"@type\":\"Person\",\"@id\":\"https:\\\/\\\/www.omnium.cat\\\/ca\\\/#\\\/schema\\\/person\\\/92dc7c4963acfbe484fb60f5bf2e924c\",\"name\":\"eduard.nadal@whads.com\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"ca\",\"@id\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/c683b4f4d46c786c30fc67faa017bf0582bba4180ebb607c7cdc9659cf4980a8?s=96&d=mm&r=g\",\"url\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/c683b4f4d46c786c30fc67faa017bf0582bba4180ebb607c7cdc9659cf4980a8?s=96&d=mm&r=g\",\"contentUrl\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/c683b4f4d46c786c30fc67faa017bf0582bba4180ebb607c7cdc9659cf4980a8?s=96&d=mm&r=g\",\"caption\":\"eduard.nadal@whads.com\"},\"sameAs\":[\"http:\\\/\\\/www.whads.com\"]}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Drets ling\u00fc\u00edstics dels consumidors - \u00d2mnium Cultural","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.omnium.cat\/ca\/drets-linguistics-dels-consumidors\/","twitter_misc":{"Escrit per":"eduard.nadal@whads.com","Temps estimat de lectura":"3 minuts"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/www.omnium.cat\/ca\/drets-linguistics-dels-consumidors\/#article","isPartOf":{"@id":"https:\/\/www.omnium.cat\/ca\/drets-linguistics-dels-consumidors\/"},"author":{"name":"eduard.nadal@whads.com","@id":"https:\/\/www.omnium.cat\/ca\/#\/schema\/person\/92dc7c4963acfbe484fb60f5bf2e924c"},"headline":"Drets ling\u00fc\u00edstics dels consumidors","datePublished":"2005-10-30T23:00:00+00:00","mainEntityOfPage":{"@id":"https:\/\/www.omnium.cat\/ca\/drets-linguistics-dels-consumidors\/"},"wordCount":606,"publisher":{"@id":"https:\/\/www.omnium.cat\/ca\/#organization"},"articleSection":["Uncategorized @oc"],"inLanguage":"ca"},{"@type":"WebPage","@id":"https:\/\/www.omnium.cat\/ca\/drets-linguistics-dels-consumidors\/","url":"https:\/\/www.omnium.cat\/ca\/drets-linguistics-dels-consumidors\/","name":"Drets ling\u00fc\u00edstics dels consumidors - \u00d2mnium Cultural","isPartOf":{"@id":"https:\/\/www.omnium.cat\/ca\/#website"},"datePublished":"2005-10-30T23:00:00+00:00","breadcrumb":{"@id":"https:\/\/www.omnium.cat\/ca\/drets-linguistics-dels-consumidors\/#breadcrumb"},"inLanguage":"ca","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.omnium.cat\/ca\/drets-linguistics-dels-consumidors\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/www.omnium.cat\/ca\/drets-linguistics-dels-consumidors\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Inici","item":"https:\/\/www.omnium.cat\/ca\/"},{"@type":"ListItem","position":2,"name":"Drets ling\u00fc\u00edstics dels consumidors"}]},{"@type":"WebSite","@id":"https:\/\/www.omnium.cat\/ca\/#website","url":"https:\/\/www.omnium.cat\/ca\/","name":"\u00d2mnium Cultural","description":"Llengua Cultura Pa\u00eds","publisher":{"@id":"https:\/\/www.omnium.cat\/ca\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.omnium.cat\/ca\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"ca"},{"@type":"Organization","@id":"https:\/\/www.omnium.cat\/ca\/#organization","name":"\u00d2mnium Cultural","url":"https:\/\/www.omnium.cat\/ca\/","logo":{"@type":"ImageObject","inLanguage":"ca","@id":"https:\/\/www.omnium.cat\/ca\/#\/schema\/logo\/image\/","url":"https:\/\/cdn.omnium.cat\/wp-content\/uploads\/2019\/06\/01112517\/cropped-omnium_logo-1.png","contentUrl":"https:\/\/cdn.omnium.cat\/wp-content\/uploads\/2019\/06\/01112517\/cropped-omnium_logo-1.png","width":1213,"height":262,"caption":"\u00d2mnium Cultural"},"image":{"@id":"https:\/\/www.omnium.cat\/ca\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.facebook.com\/omniumcultural","https:\/\/x.com\/omnium","https:\/\/www.instagram.com\/omniumcultural\/","https:\/\/www.youtube.com\/user\/omniumcultural"]},{"@type":"Person","@id":"https:\/\/www.omnium.cat\/ca\/#\/schema\/person\/92dc7c4963acfbe484fb60f5bf2e924c","name":"eduard.nadal@whads.com","image":{"@type":"ImageObject","inLanguage":"ca","@id":"https:\/\/secure.gravatar.com\/avatar\/c683b4f4d46c786c30fc67faa017bf0582bba4180ebb607c7cdc9659cf4980a8?s=96&d=mm&r=g","url":"https:\/\/secure.gravatar.com\/avatar\/c683b4f4d46c786c30fc67faa017bf0582bba4180ebb607c7cdc9659cf4980a8?s=96&d=mm&r=g","contentUrl":"https:\/\/secure.gravatar.com\/avatar\/c683b4f4d46c786c30fc67faa017bf0582bba4180ebb607c7cdc9659cf4980a8?s=96&d=mm&r=g","caption":"eduard.nadal@whads.com"},"sameAs":["http:\/\/www.whads.com"]}]}},"_links":{"self":[{"href":"https:\/\/www.omnium.cat\/ca\/wp-json\/wp\/v2\/posts\/1776","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.omnium.cat\/ca\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.omnium.cat\/ca\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.omnium.cat\/ca\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.omnium.cat\/ca\/wp-json\/wp\/v2\/comments?post=1776"}],"version-history":[{"count":0,"href":"https:\/\/www.omnium.cat\/ca\/wp-json\/wp\/v2\/posts\/1776\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.omnium.cat\/ca\/wp-json\/wp\/v2\/media?parent=1776"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.omnium.cat\/ca\/wp-json\/wp\/v2\/categories?post=1776"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.omnium.cat\/ca\/wp-json\/wp\/v2\/tags?post=1776"},{"taxonomy":"post_headquarter","embeddable":true,"href":"https:\/\/www.omnium.cat\/ca\/wp-json\/wp\/v2\/post_headquarter?post=1776"},{"taxonomy":"post_project","embeddable":true,"href":"https:\/\/www.omnium.cat\/ca\/wp-json\/wp\/v2\/post_project?post=1776"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}